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BCP-240 - BlackBerry 10 Support Specialist - Dump Information

Vendor Name : BlackBerry
Exam Code : BCP-240
Exam Name : BlackBerry 10 Support Specialist
Questions and Answers : 100 Q & A
Updated On : March 22, 2017
PDF Download Mirror : BCP-240 Brain Dump
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BCP-240 Demo and Sample

Note: Answers are below each question.
Samples are taken from full version.

BCP-240


QUESTION: 89

What is the list of email retrieval methods that are natively supported on BlackBerry 10

(BB10)?


  1. ActiveSync, IMAP, CalDAV

  2. IMAP. POP. SMTP

  3. ActiveSync. IMAP, POP

  4. ActiveSync. IMAP. POP, CalDAV, CardDAV


Answer: C


QUESTION: 90

What Hardware ports are available on a BlackBerry 10 (BB10) device?


  1. HDMI. USB, 3.5 mm Audio Jack

  2. Serial. USB

  3. Parallel, Serial. 3.5 mm Audio Jack

  4. HDMI, Parallel, Serial ports


Answer: A


QUESTION: 91

By Default, how many devices can a single user activate to one given account?


  1. One

  2. Two

  3. Five

  4. Ten


Answer: D


QUESTION: 92

Which of the following can be used to Backup a BlackBerry 10 (BB10) device?


  1. BlackBerry Link

  2. BlackBerry Link and BlackBerry Desktop Manager


  3. BlackBerry Desktop Manager

  4. BlackBerry Desktop Manager and BlackBerry Device Manager


Answer: A


QUESTION: 93

A user reports that they are unable to enable BlackBerry (BB) Protect. What steps should they follow to make sure that it is enabled?


  1. Swipe down, go to Settings, click on BB Protect.

  2. Swipe down, go to Settings, click on Location Services.

  3. Swipe down, go to Settings, click on Security, enable Device password.

  4. Swipe down, go to Settings.


Answer: A


QUESTION: 94

What is the difference between activating a Microsoft Exchange ActiveSync account and a Work Account?


  1. Using the "Work Account" option adds an email account that is only active while in the office.

  2. Work Account is for use with device provisioning through BlackBerry Mobile Fusion products in order to separate the personal and work accounts on a user' s device.

  3. Work Account connects to the Microsoft Exchange through MAPI.

  4. Work Account is only used with extra security such as S/MIME and PGP.


Answer: B


QUESTION: 95

Which of the following is needed to successfully pair a Bluetooth device?


  1. The radio on the device where the pairing is to occur should be the only one with Bluetooth radio on.

  2. Both the Bluetooth radios should be on and one of the devices should be discoverable.

  3. Both the devices should have Bluetooth radio on and be connected to the same Wi-Fi Access point.


  4. Both the de> ices should have Bluetooth radio on and should touch each other with the back of the device


Answer: B


QUESTION: 96

A customer states that the BlackBerry 10 (BB10) is connecting to the incorrect Wi-Fi network in a multiple WLAN environment. The customer requires a connection to a specific network that will allow access to needed resources on their intranet. Where can the preferred connections be checked and set?


  1. Open Settings, select Network Connections and select Wi-Fi. Delete any unwanted connection profiles until the desired AP is the only valid connection for this environment.

  2. Open Settings, select Network Connections and select Wi-Fi. select Advanced and disable any unwanted profiles. This will force the BB10 to connect to the desired, enabled

    profile.

  3. Open Settings, select Network Connections and select Wi-Fi. select Saved Networks

    and select Reorder, move the desired profile to the top of the list to indicate order of preference for connections.

  4. Open Settings, select Network Connections and select Wi-Fi, select Saved Networks, open the unwanted connection profile and remove the password. This will prevent the

connection to that WLAN.


Answer: C


QUESTION: 97

How is the Settings menu accessed within BlackBerry World?


  1. Swipe right from the left bezel

  2. Swipe left from the right bezel

  3. Swipe up from the bottom bezel

  4. Swipe down from the top bezel


Answer: D


QUESTION: 98

Which of the following is not available under Manage Devices on the BlackBerry Protect portal?


  1. View Location

  2. Play Sound

  3. Wipe Device

  4. Backup Device


Answer: D


QUESTION: 99

What Menu item would need to be enabled so BlackBerry Support receives logs from a BlackBerry 10 (BB10) Smartphone?


  1. Application Permissions

  2. Security Wipe Menu item

  3. Parental Controls

  4. Diagnostics in the Security and Privacy Menu item


Answer: D


QUESTION: 100

A user would like to restore data to their device using BlackBerry Link. How can this task be accomplished?


  1. Connect the device, click on the device via the arrow, click restore.

  2. Connect the device, click on settings, click on the device, click restore now.

  3. Click on the device via the arrow, click restore.

  4. Click on settings, click on the device, click restore.


Answer: B

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