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HP2-E24 - HP Service Sales Profession - Dump Information

Vendor Name : HP
Exam Code : HP2-E24
Exam Name : HP Service Sales Profession
Questions and Answers : 78 Q & A
Updated On : March 22, 2017
PDF Download Mirror : HP2-E24 Brain Dump
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HP2-E24 Demo and Sample

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Samples are taken from full version.



Which type of customer is the best prospect for purchasing strorage services?

  1. one who wants support on only some products in the environment

  2. one who has no direct IT cost reduction goals

  3. one who buys a SAN and has an extensive, skilled IT team

  4. one who buys a SAN and lacks the necessary ongoing support resources

Answer: D


Which HP service do you advise for critical business needs if your customer uses low-end Laserjets?

  1. 4-hour Onsite Response, 24×7

  2. 4-hour Onsite Response, 9×5

  3. Next Day Exchange

  4. Next Day Onsite

Answer: D


Which HP ProCurve service type packages Care Pack service and contracts?

  1. Tailored services

  2. Project based services

  3. Care Pack services

  4. Proactive 24 services Answer: A QUESTION: 76

HP ProLiant Storage Service are considered jointware, meaning that both hardware and software are required and operate together. A customer wants a repair time commitment on this jointware product. What should you suggest?

  1. HP 6-Hour Call-to-Repair Service

  2. combination service such as HP Support Plus

  3. HP 6-Hour Call-to-Repair and 24×7 Software Technical Support

  4. HP 6-Hour Call-to-Repair and 9×5 Software Technical Support

Answer: C


You are selling a new server and storage infrastructure to a customer. When do you raise HP Care Pack Services in the sales cycle?

  1. Offer services after the customer has gained experience with the cost of downtime.

  2. Position services after the selling the hardware.

  3. Explain services after the initial sale as an attach option.

  4. Introduce services at an early stage of the sales cycle.

Answer: D


Responses to the qualifying questions indicate that a customer wants to achieve 100% data availability of the IT environment. What should you?

  1. Explain that hardware redundancy covers the customer's availability needs.

  2. Involve the service sales specialist.

  3. Propose a full cluster configuration.

  4. Propose the Proactive 24 Service.

Answer: D

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